DUE TO FAMILY VACATION, ORDERS PLACED AFTER 6/20 WILL BE SHIPPING OUT AFTER 7/5. :)
CONTACT US: firstname.lastname@example.org
Items take 3-5 business days to personalize, cut and assemble. They are then shipped via USPS which takes 1-7 business days, depending on which shipping option you choose during checkout. We try to get orders out as quickly as possible but please keep in mind that we feel QUALITY is more important than speed. We want to send you a beautiful item, not a rushed one. ;) Total time to recieve your order is about 4-12 business days.
If you recieve a defective, incorrect, or damaged item, you may return your order within 14 days of delivery for an exchange or full refund. (We will even pay the return shipping costs if the return is a result of our error, such as an incorrect or defective item, etc.)
Once we recieve your returned items, we will either ship you a new decal or process your refund, upon your request. Refunds take 2-4 weeks to process, depending on shipping and banking times.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.